Social Services

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Description

The Genesee County Department of Social Services provides a wide range of financial assistance and social service programs to the needy and vulnerable citizens of our County. The Department is responsible for a significant part of the "social safety net" which insures that basic human needs will be met. Federal and state laws and regulations mandate virtually all our programs and services. 

Purpose

Our purpose is to help people care adequately for themselves and family members with the least level of assistance and government intervention possible.

Mission

Our mission is to provide assistance and opportunities for improved quality of life for individuals and families through financial, supportive, and protective services. We strive to maintain an organization which promotes self-sufficiency while respecting human dignity and privacy. Excellence will be pursued through continuous improvement, cooperation and teamwork. 

Values

  • An emphasis on excellence of service and continuous improvement.
  •  A workplace environment of mutual respect and trust.
  • Constant development of our skills and capabilities.
  • Putting people doing the job in charge of the work process.
  • Teamwork.

 

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5130 E. Main Street, Batavia, NY 14020

General Number: (585) 344-2580

General TDD for the Hearing Impaired: (585) 344-2580

Adult/Children's Services: (585) 344-2580

Child Support Enforcement: 1-888-208-4485

Home Energy Assistance Program (HEAP): (585) 344-2580 EXT. 6524

PA/MA/SNAP: (585) 344-2587

Fax (585) 343-5548

Now Accepting Online Child Support Payments